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Tutorials – Garson.Pro

Learn how to set up and manage your business with Garson.Pro step by step. Our video tutorials cover the most common actions for cafés, restaurants, hotels, and other HoReCa businesses.

All tutorials are available on our official YouTube channel:

👉 Garson.Pro YouTube Channel

Getting Started

Here are some tutorials to help you get started with Garson.Pro:

Creating a Menu Structure

  • Garson.Pro supports both flat and multi-level menu section hierarchies
  • Menu items can only be created at the lowest level, and only top-level sections can be assigned to locations
  • A sample menu structure is created automatically after sign-up
  • Visibility and availability control whether sections are hidden or temporarily unavailable
  • Menu section order is managed by drag and drop and reflected in the mobile menu
  • Tags allow bulk control of visibility and availability for multiple sections and items
  • Menus must be assigned to locations to appear on the customer mobile page

Creating Menu Items

  • Create menu items under menu sections
  • Control item visibility and availability for customers
  • Set preparation duration, price, and discounts
  • Use item codes for ordering and tax reporting
  • Using AI for menu items - generate descriptions, translations
  • Add multiple images to menu items
  • Preview items in mobile menu

Creating Location Structure and Assigning Menus

  • Create a flat or hierarchical structure for your business locations (e.g., tables, rooms, areas, floors, branches, etc.)
  • Creating new locations and organizing them into hierarchies
  • Assigning staff members to specific locations
  • What is default location and how it works
  • Assign specific menus to each location
  • Assigning QR codes to locations for customer access

Creating QR Codes and Assigning Them to Locations

  • Generating menu QR codes and assigning them to locations
  • Creating WiFi access QR codes for customers
  • Printing and displaying QR codes at your business premises

Managing Tags and Assigning Them to Menus and Items

  • Menu Sections Tag types: Promotions, Offers
  • Menu Items Tag types: Life Style, Ingredients, Allergens
  • Menu Items tags with values: Volume, Weight, Size, POS codes
  • Order process tag types: Workflow
  • Creating and managing tags for menu sections and items
  • Assigning tags to multiple menu sections and menu items for bulk operations

Creating Menu Item Options

  • Creating options and option groups for menu items
  • Configuring option types: single select, multiple checkboxes, item price override options.
  • Use option codes for ordering and tax reporting
  • Assign option groups to menu items
  • Managing option availability and visibility

Creating Automation Rules

  • Purpose of automation rules in Garson.Pro
  • Timer-based rules: scheduling actions at specific times or intervals, periodic tasks
  • Type of actions supported by automation rules:
  • Target of the actions: menu sections, menu items, tags, whole options group or single option
  • Type of the actions: change visibility, change availability
  • Manual trigger of the Automation rules

Managing Staff and Permissions

  • Creating staff member accounts
  • Assigning roles and permissions to staff members
  • Assigning staff to specific locations
  • Managing staff access to orders and customer interactions

Setting Up the Call Service Button

  • Enabling the realtime Call Service button for customers
  • Triggering service requests from customers
  • Managing incoming service requests in the staff mobile page

Order Management Basics

  • Overview of the order management system in Garson.Pro
  • Viewing and processing incoming orders
  • Updating order status and notifying customers
  • Managing order history and reports

Payments Processing Setup

  • Configuring payment gateways in Garson.Pro
  • Setting up online and on-site payment options
  • Managing payment transactions and refunds

Reporting and Analytics

  • Accessing sales and order reports
  • Analyzing customer behavior and preferences
  • Using analytics to improve business operations
  • Customizing reports for specific insights

Need More Help?

New tutorials are added regularly.